Appliances are a vital part of everyday life in Charlotte. From cooling drinks after a day at the Freedom Park to washing NASCAR jerseys, household appliances keep us comfortable and efficient. A specialized home appliance repair service can help you restore the function of your appliances. The best Appliance Repair in Charlotte NC offers transparency in pricing, warranties on repairs, and flexible scheduling options.
Choice Home Warranty
A home warranty company is an excellent option for Charlotte homeowners to help them cover repairs or replacement costs for appliances and systems that break down unexpectedly. These companies have a network of contractors who can repair or replace these items. They also have a service contract that covers the cost of parts and labor for most covered items. However, it’s important to review the terms of a contract carefully to make sure you understand what is and is not covered.
When you have a problem with an appliance or system, you will open a claim with the home warranty company and they will find a contractor to inspect it. They will then let you know if they can fix it or will need to replace it. You will pay a trade call fee of about $85 and then the contractor will come out to do the repair or replacement.
Choice Home Warranty offers two simple plans with high coverage caps and an easy-to-read contract. It also has a 24/7 customer service line that’s always ready to answer your questions.
The company’s online customer portal makes it easy to submit a claim, and you can chat with a representative for more information if you have questions. Choice also provides a list of seasonal maintenance tips to keep your appliances and systems in good working order.
Liberty Home Guard
Founded in 2017, Liberty Home Guard is a newer name in the home warranty space. It offers three plan options and a variety of add-ons to customize your coverage. Its Systems Guard and Appliance Guard plans cover home systems like air conditioning, plumbing and duct-work as well as appliances like refrigerators and washing machines. It also offers a comprehensive third plan that combines the two. Its plans do not require a home inspection and offer flexible contract terms.
The company has a good reputation with customers, earning an A+ rating from the Better Business Bureau and a four-star rating on Google reviews. Its customer service representatives are available day or night and promise to respond to a claim within 48 hours. They also offer a convenient online tracker to monitor the progress of your repair.
As with all home warranties, Liberty has its limitations and exclusions. These are listed in detail on the company’s sample contract, which is available to view online. For example, the company does not include any costs for removing and disposing of old equipment or replacing a water heater. It also limits its liability to $2,000 per item in most cases. However, these exclusions are relatively minor and will not affect most homeowners. The only major drawback is that the company does not provide a way to cancel a contract.
First Premier Home Warranty
Home warranties can help homeowners cover expenses that come with appliance breakdowns and home system failures. These policies typically involve a yearly contract fee and a service charge when the warranty company sends a repair technician to your home. First Premier Home Warranty is a popular choice among customers due to its quality customer service team and robust network of professional repair contractors. The company also has a helpful website that helps homeowners make informed decisions about which plans are best for their homes.
The Premier plan from First Premier Home Warranty covers major systems and appliances in your home, including your HVAC system, garage door opener, plumbing and electrical systems. In addition, this plan protects your refrigerator, washer and dryer, dishwasher and garbage disposal. The company also offers additional coverage for your pool, whirlpool bathtub and central vacuum system.
This company is a newcomer to the home warranty industry, but its premiums are competitive with other providers in the sector. Its contracts are simple to read and cover a wide range of appliances and systems. Additionally, it allows you to choose your own repair contractors if you obtain prior approval from the warranty company.
Select Home Warranty offers two months of free coverage and has a 4.6-star rating on ConsumerAffairs, but its premiums are a little higher than First Premier’s. Its contracts are a bit longer, as well. The company does offer a 90-day parts guarantee, though, which is a typical feature of this type of policy.
Cinch Home Services
Founded in 1974 and formerly known as Cross Country Home Services, Cinch is one of the oldest home warranty companies. The company offers a wide range of plans to help homeowners protect their appliances and systems from unexpected breakdowns. Cinch Home Services also offers a mobile app that simplifies service request submission and tracking. Its plans offer maximum caps for each covered item and include a workmanship guarantee.
The company provides three different plans — Appliances, Built-in Systems and Complete Home – with a few add-on options to suit each homeowner’s needs. All plans offer a generous 180-day workmanship guarantee and coverage for unknown preexisting conditions. Other benefits include a $25 credit toward air conditioner or water filter replacement and rust and corrosion coverage. Its complete plan also includes a homeowners insurance deductible reimbursement of up to $500.
Overall, Cinch is an excellent choice for homeowners looking for a comprehensive home warranty policy. Its coverage area extends across the contiguous United States, except for Alaska and Hawaii. The company’s plans are available for new and existing homes and its monthly pricing is competitive.
However, it has a lower customer review score on the Better Business Bureau (BBB) than other competitors. Some customers report that it takes too long to get a repair technician out to their home, and some complain about the high service fees.